The information collected is not traded with other companies and is only used for our internal analysis and to make your experience with DH Marketing Concepts, Inc. better. All outgoing emails are to people that have requested them (opt-in only) and user information that we gather is to create a more educational and fulfilling experience. Your email address is only used for correspondences concerning your orders and/or requests. DH Marketing Concepts, Inc. does not use customer emails for promotional purposes unless the customers opts-in and asks for promotional emails.
If you feel that DH Marketing Concepts, Inc. is not following its stated information policy, you may contact us.
DH Marketing Concepts, Inc. strives to provide our clients with the best possible printing and promotional experience. If you are not 100% satisfied with your order for any reason, please contact your customer service representative at DHM within 5 working days of delivery. 100% Refund or reprint on any defective print or promotional orders purchased. All policies are subject to change without prior notification. Determination of defect is at the discretion of DHM management. Direct mail services including fulfillment, printing, mailing services, list services and design services are not subject to standard return policies. Refunds or reprint on direct mail orders will be evaluated on a case-by-case basis.