Privacy Policy

The information collected is not traded with other companies and is only used for our internal analysis and to make your experience with DH Marketing Concepts, Inc. better. All outgoing emails are to people that have requested them (opt-in only) and user information that we gather is to create a more educational and fulfilling experience. Your email address is only used for correspondences concerning your orders and/or requests. DH Marketing Concepts, Inc. does not use customer emails for promotional purposes unless the customers opts-in and asks for promotional emails.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders and/or requests they have placed on-line. DH Marketing Concepts, Inc. does not use phone numbers for marketing purposes. DH Marketing Concepts, Inc. uses Cookies for internal analysis only. No information is traded or sold to outside organizations. All of the information is for internal use only. We do not use “invasive” marketing techniques and we respect your privacy. We always use industry-standard, or better, encryption technologies when transferring and receiving consumer data exchanged with our site. All names associated with DH Marketing Concepts, Inc. are registered trademarks or copy-written materials. Individuals, companies or corporations cannot use any of these graphics, logos and content without written permission by DH Marketing Concepts, Inc. or their listed owners. All other trade names or logos are owned by their respective companies or individuals, and are used in support of their efforts to market their business, not to exploit them.

If you feel that DH Marketing Concepts, Inc. is not following its stated information policy, you may contact us.

Return Policy

DH Marketing Concepts, Inc. strives to provide our clients with the best possible printing and promotional experience. If you are not 100% satisfied with your order for any reason, please contact your customer service representative at DHM within 5 working days of delivery. 100% Refund or reprint on any defective print or promotional orders purchased. All policies are subject to change without prior notification. Determination of defect is at the discretion of DHM management. Direct mail services including fulfillment, printing, mailing services, list services and design services are not subject to standard return policies. Refunds or reprint on direct mail orders will be evaluated on a case-by-case basis.