
We will deal with all people and organizations with honesty, fairness and respect.
We will be driven by customer satisfaction – both internal and external, in all we do.
We will be dedicated to continuous improvement.
"I am writing to thank you all for your hard work and effort on our first project together. Direct mail is the largest aspect of my business. There is always a level of anxiety when working with a new vendor. For that reason, I am always hesitant to work with a new vendor especially on my largest account.
Based on the recommendation of Dennis; a respectful business associate, I did take that first step with DH. I cannot even begin to express the pleasure I realized that your work ethic and philosophy was the same as mine... whatever it takes to get the job done on time and correctly. The difference between a vendor and a partner is that philosophy. Being available before 8am and after 5pm, not only for communication purposes, but also if a little more work is required. Picking up the phone to clarify details, and not making assumptions. I felt everyone at DH was as concerned about my deadlines and end product, which is so critical in direct mail, as I was.
I do not consider DH Marketing a vendor. They are definitely a partner that has my best interest in mind at all times. Thank you again and I look forward to a long partnership.
Sandy Mervosh SPHR - President
Venture Graphics, Inc.
"I really think it’s important to let you know what a great team you have. We couldn't be happier with the service, delivery, and the professionalism that everyone at DH Marketing has given to us at George Junior Republic.
Here is the DH Marketing difference. I was so impressed when an issue came up with our postal permit having expired. You're people didn't just tell me there was a problem; they came up with a solution. Your team took us 'step by step' through everything that needed to be done.
They took the ball and ran with it, or should I say they “took the envelope and pushed it.”
In a world where businesses are forgetting about customer service, DH Marketing is showing the difference. That's why I never hesitate to recommend you to my colleagues."
James F. Bird - Director of Development
George Junior Republic
"We appreciate the great service provided by DH Marketing Concepts. We have tried other mail houses, but have stayed with DH Marketing due to their amazingly fast turnaround time and flexibility. They answer our questions promptly and work closely with us to resolve any mailing issues we may encounter. DH Marketing constantly strives to help us meet our goals."
Jim Murphy - Senior Marketing Director
XLHealth Plan, Baltimore, MD
"We have worked with DH Marketing Concepts on projects ranging in size from hundreds of thousands of dollars to smaller, focused campaigns. The result has always been the same: On time and on budget with no headaches. Who can ask for more from a true marketing partner? They are reliable, creative and pay attention to detail."
David M. Mastovich - President
Massolutions, Pittsburgh, PA
"DH Marketing has given us the opportunity to offer an additional service to our clients that is nothing but added value and dynamic! Joe and his staff communicate well and follow-up with projects that let us feel at ease and keep us focused on other facets of our work day. We look forward to continued support to us and the clients we represent. Keep up the good work!"
Mr. Rob Palowitz - Principal
PALO Creative, Youngstown, OH
"They're problem solvers. They bend over backwards to accommodate. They're reasonably priced. And, they're on time."
David Dobish - President
Peterdavid Communications Inc., New Wilmington, PA
"I'm very impressed with the response we receive from direct mailing our specific areas. We have tried all sorts of direct mail options but none worked as well as DH Marketing Concepts. We have over 40 locations and being able to pinpoint their area without having to mail over a certain number was great! What a time and money saver!"
Jessica Seminara - Marketing/Franchise Communications
Pizza Joe's Corporate Center, New Castle, PA
"DH Marketing Concepts has the resources and expertise to handle all of your mailing and distribution projects professionally and on time. We have used their services time and time again and have been amazingly satisfied with the result. The last project we outsourced to DH was a monumental task that was delivered ahead of schedule with superb communication throughout. It’s nothing short of a pleasure doing business with DH Marketing Concepts."
Pamela Kriley - Manager, Mailing Services
Duquesne University, Pittsburgh, PA
"I am delighted with the results offered by DH Marketing Concepts. Our museum embarked on a lengthy public fundraising campaign, and coordinating fulfillment would have proved costly and difficult to manage in-house. DH has provided very good service at excellent value.
Daryl Cross - Project Manager
Carnegie Museum of Natural History |